Q. How do I make an order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue to add any other products into the cart or click “Checkout” to proceed with your payment of the products.
  3. You will reach a log in page where you need to log in your account using your Username and Password. If you have not created an account yet, you will need to register an account before you proceed with your payment.
  4. You will then need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After that, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.

Q. What are the payment methods available?
www.rgracingstore.com offers various kind of Payment Methods as shown below :-
1. Credit Card (Temporally unavailable)

Via Ipay88 (Visa or MasterCard / Internet Banking)

2. Invoice / Cheque / Offline Bank Transfer

Bank : Public Bank
Bank Account : 3811715010
Account Name : RG RACING SDN BHD

After the payment is made, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : rgracingmy01@gmail.com
Note: Product purchased will not be delivered until your payment has been confirmed.

Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Q. Can I cancel an existing order that have been made?
Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at rgracingmy01@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation of order.

- Orders that are currenly in shipping or has been shipped cannot be cancel.

Q. What is the currency used for product's transaction?
All products transaction currency will be done in RINGGIT MALAYSIA (RM).

Q. How long does the delivery usually take?
Delivery will usually take about 3 to 5 working days.

Q. I still have doubts!
We apologies if we are unable to clear your doubts in the FAQ. page. Please kindly send us an email to customercare@rgracingstore.com for us to clear your doubts.